What do I do when a plumbing calamity hits?

Safety first! Electricity and water do not mix well, so turn the power off at the breaker box if needed first.

I don’t know where the main water tap is!

The primary shutoff valve is generally on the edge of your property near the road. It is usually set in the ground underneath a blue or black plastic cover.

Can I unclog the drain myself?

We recommend trying to clear simple obstructions using a plunger if you have one. However, if you don't have one, or it doesn't clear the clog, we don't recommend chemicals as they rarely get the job done well, and can even cause more damage to the drains.